Question 1

How does the Review Collector work?

Accepted Answer

Customers click a single link or scan a QR code. If they choose five stars they are sent to your Google review page or another public page. If they choose one to four stars they see a short private form that emails you the details.

Question 2

Can I redirect five star ratings to my Google Business Profile?

Accepted Answer

Yes. The tool can send five star ratings to your Google review link. You can also point it to Facebook, Yelp, or another public page.

Question 3

What happens with one to four star feedback?

Accepted Answer

One to four stars opens a short form that asks what went wrong. The form sends the message to your inbox so you can follow up quickly.

Question 4

Is this approach allowed by Google review policies?

Accepted Answer

To stay within policy do not discourage anyone from leaving a public review. We can configure the page to show a public review option for every user and invite private feedback without blocking public reviews.

Question 5

Where should I place the link or QR code?

Accepted Answer

Add it to thank you pages, receipts, invoices, follow up emails, and on site signage. Many businesses print a QR for front desks, doors, and service vehicles.

Question 6

Does it work with Wix, WordPress, Shopify, and custom sites?

Accepted Answer

Yes. It runs as a hosted page or a simple HTML embed, so it works with Wix, WordPress, Shopify, Squarespace, and custom sites.

Question 7

Can it support multiple locations and more than one language?

Accepted Answer

Yes. We can provide a link per location with the correct Google page and set the copy in English and French for Canadian businesses.